Hey there,
i have an Toshiba Notebook, where this Card is installed and i am wondering, how i can get 5ghz Network working on this.
I see only 2.4 available under the Drivers.
Had opened the Notebook and saw the card is connected to 2 Wires.
Does this card does not support 5 Ghz WLAN ?
Driver issue ?
Can i replace the card with an newer Modell to get it working ?
Cheers
Thorsten
I have 3 questions to the Intel Tri-Band Wireless-AC 18265:
1. Should it work with 8th Generation I7 CPUs?
2. Should it work with the Gigabit Antenna-M 10041R?
3. What is the difference between the Gigabit Antenna-M 10041R and the Gigabit Antenna-M 10101R?
Thanks
Tom
Operating System: Microsoft Windows 7 Professional(6.1.7601 Build 7601)
I'm using Intel(R) Dual Band Wireless-N 7260 and the driver version is 18.33.12.2 which is the newest one I think.
My wifi network is disconnected frequently with "NETwNs64" event log which ID is 5007 and 5032.
But the NETwNs64 is missing in my computer. So I can not see the log detail.
I can not fix this problem until OS reboot.
How can I fix this permanently?
Hello guys, I am pretty interested to upgrade my wireless card, and I'm currently looking into a few cards, Intel Wireless-AC 9260 and 8260, and I'm most interested into getting 9260. I know that 8260 is compatible with my laptop, the Asus ROG GL752VW, however I couldn't get any answers whether is 9260 compatible with my laptop. I've tried to contact Asus to ask about it but I couldn't get any relevant answer, and it takes them almost a week to reply to a single inquiry. I would appreciate any suggestions given as well. Thanks!
Oh by the way my laptop runs in Windows 10 version 1709.
Here are the links to the cards that I'm interested in getting:
When using my notebook at home, my WLAN connection suffers from interference between the Wifi and Bluetooth signals. If the Bluetooth module is enabled, my notebook hardly detects the WIFI signal while all other mobile devices (4 smartphones, 2 tablets) detect the Wifi signal without any trouble. If the Bluetooth module of my notebook is disabled, the Wifi connection works fine. Conversely, when using my notebook at university, the Wifi connection works fine even with the Bluetooth module enabled.
My notebook is a Asus Zenbook UX330UA-FC006T which comes with the Intel Dual Band Wireless-AC 7265 adapter. It is running Windows 10 (64 bits). I tried the most recent driver (v19.51.11.2) without any improvement. I have currently reversed to the previous version (v19.50.1.6) but I the same issue remains.
My router does not support the 5 Ghz band. I understand there may be interference between Wifi connection and Bluetooth because they are both using the 2.4 Ghz band. The university’s WLAN network may support the 5 Ghz band which would explain why my Wifi connection works fine there.
I would like to re-enable the Bluetooth without killing my Wifi connection again.
I understand from another post that the Wireless adapter uses the following antenna configuration :
Antenna 1: WiFi + Bluetooth
Antenna 2: Wifi
I suspect my notebook has only one antenna or antenna 2 does not work.
How can I check if antenna 2 works ?
Which new (Dual Band) wireless card replaces the old 1030 and is compatible with Windows 10?
Hi,
I am wondering where I can find the pinout map for AC9560. It is in M.2 form factor and the interface is CNVio which I am not familiar with.
If there is a complete datahseet of AC9560 that includes the mechanical drawing, design guide, pin out etc, that would be great. Please help out.
Best Regards,
Chris
I am able to connect to all of the networks I have tried, but the wifi crashes after ten minutes of connection. I am unable to see any networks during the crash and the cycle repeats. Right before a crash, the audio on my computer pauses. It is not a problem with the router, as two other devices are able to connect to it without any interruption. I have updated drivers, my computer, blocked the firewall, disabled antivirus, and have disallowed my computer to restart the device for power saving. I have also reset the device completely and have power cycled my computer. Nothing I have done has changed anything. I have attached my system support utility file below.
I just replaced a router and my backup PC running on Win 7 can not connect to the internet. I have tried all suggested solutions I found on the net, have been on tech chat a few times, all to no avail.
All other devices I have were detected by the new router, including the one not connecting. I have had many problems with Win 7 updates, some never installed no matter what I did. Also, could never get Win 10 to download.
On Device Manager, the "Other Devices" is not listed. The network driver I have is a 10.0.6.0 vers. 2 Gigabit from 2009.
Would an external network adapter work?
Hello INTEL,
I admired the new feature of 9260NGW very much.
Since the brief of 9260NGW mentioned the supported OS are Win 10 and Google Chrome OS, I would like to know where I can get the 9260NGW driver for Chrome OS.
Thank you very much.
Best,
Hi,
I have a laptop Dell Studio 1555 which was shipped with an Intel WiFi Link 5100 WLAN Card. Recently there have been issues with the card. Can you please guide me how to troubleshoot the hardware, to check whether the issue is with the device or the antenna(s) running in the laptop.
Also is it possible to replace the 5100 card with a Intel Centrino Advanced-N 6205 card?
Regards
Nikhil
Hi, my laptop using Intel(R) Dual Band Wireless-AC 7265, only can detect 2.4Ghz wifi connection only, already latest software. Plus in the Wireless Mode Value only shown this.
Hello all,
it seems my laptop with Intel AC-8265 doesn't support MU-MIMO.
I'm using ASUS-RT88U as gateway, and it proves it works with Samsung S7 for MU-MIMO. but when connecting AC-8265 ( install on my DELL laptop) with Intel PROSet/Wireless WiFi Software version = 20.10.2
During the capture packets, it shows Sounding and MU request send to AC-8265, but still get SU feedback.
please help to check how to enable the MU-MIMO for AC-8265
Thanks
Hello. My Dell Studio 1555 laptop will not wirelessly connect with my FioS router though available WiFi networks are shown. This is a sudden development, having previously worked. Other wireless devices are working well off the same router. (Using router now via Ethernet cable). Laptop network diagnostics state there is a Network Adapter issue. I am running Windows 10, and the Network Diagnostic utility has tested and reset the network connection to no avail. The Intel download assistant/diagnostic agent tested the device and stated it is working properly. The Intel site states support is no longer provided for my wireless network adapter - the Intel WiFi Link 5100 AGN (hence this outreach to this esteemed community). I have scanned the computer for errors, and rebooted. I have rebooted the router. All my drivers are said to be updated. I have removed the router from list of available connectivity options and re-entered the key/password. This is confounding! Would love to get a solution. Thanks in advance for your time and inputs.
This is for a Intel Dual Band Wireless-AC 8260 chip on a Lenovo P50. The driver for the wireless chip keeps posting this to the Application Event Log every 9-11 seconds:
Source: Netwtw06
Event ID: 7023
Level: Information
Content: 7077 - Intel proprietary
It's cluttering my event log and making it difficult to find anything useful.
I have the latest version of the driver (20.30.1).
Is there any way to turn off this event logging? Or can it be removed in the next version?
I have a 9560ngw M.2 card. I am looking for the antenna that goes with it. Or one that is compatible. Also need a driver. Thanks, kip714
Update: I found the drivers, installed, system still doesn't recognize it.
Message was edited by: Hugh O'Connor III
I am having issues where my wireless card fails, often into an irrecoverable state. I am using an AC 7260 card in a Lenovo Y50-70, running Windows 10. I have tracked the issue to a specific Windows update and have found a viable short-term workaround. My intent is to post the information here, both for others to benefit from, and for Intel to be made aware of the issue, as this will require a driver fix in the long term.
SYMPTOMS
My symptoms are pretty much identical to other similarly-reported issues with previous updates. An excellent example can be found here: AC7260 crashes sporadically since Windows 10 Anniversary update
A brief summary:
-Network connectivity would sporadically fail. Sometimes, it would recover on its own after a moment.
-When the network card could not recover, it would hang in a "stalled" state. At this point, the wireless claims to be connected, but without internet connectivity.
-In the stalled state, no more networks are visible (even though many are usually accessible and still functioning with my other devices).
-In the stalled state, attempting to access the AC7260 from the Device Manager would often fail, leaving to a non-responsive window.
-In the stalled state, powering down or rebooting would fail - the computer would initiate the process, but would simply freeze on a blanks screen before completing the shutdown or reboot procedure. A forced manual power down would be necessary.
-After a forced manual powerdown, the wireless card would function normally again, until failing later - usually within 24 hours, sometimes within 10 minutes.
When these symptoms present themselves, there would be similar corresponding Events in the Windows Event Log, identical to those reported in this thread: Windows 10 Creators Update 7260 AC WIFI Dropping
Example event text:
-EXAMPLE EVENT ONE
"The description for Event ID 5032 from source NETwNb64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\NDMP2
Intel(R) Dual Band Wireless-AC 7260
The specified resource type cannot be found in the image file"
-EXAMPLE EVENT TWO
"WLAN AutoConfig detected limited connectivity, attempting automatic recovery.
Recovery Type: 4
Error Code: 0x0
Trigger Reason: 12
IP Family: 4"
-EXAMPLE EVENT THREE
"The network interface "Intel(R) Dual Band Wireless-AC 7260" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized."
Investigation Steps
I have been dealing with this issue for a few months now. Combing through my system's event logs, I found the above events began occurring on Dec 13, 2017. This corresponds to the date of a Windows Update installed on my computer, "Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4054517)". I believe this is the 2017 Fall Creator's Update. Unlike other Windows Updates, this one CANNOT be uninstalled or removed.
My BIOS is up to date.
I tested multiple drivers to see if the issue could be resolved. My default AC7260 driver is 18.12.0.3 (7/16/2015). This driver did not work.
The latest driver provided by Intel is 18.33.11.2 (10/31/2017). This driver did not work.
The latest driver provided by Lenovo is 18.12.0.3 (7/27/2016). This driver did not work.
There is a Microsoft driver, 17.15.0.5 (2/22/2015). This driver DOES work.
I also tried installing the Intel PROSet wireless software package (latest version 20.30.1). This package (and the accompanying driver, 18.12.0.3) did not work.
Short Term Solution
As stated above, the driver from 2/22/2015 (version 17.15.0.5) works without issues, for several weeks now. I also have to manually prevent Windows Update from automatically updating drivers - otherwise, the only working driver I have will be replaced with a later, broken version. This should work for others in the same situation as myself.
Long Term Solution
In the long-term, Intel will need to release a new version of their drivers which is compatible with Windows Update KB4054517. I have functional internet in the short-term - however, that's with a set of drivers that is now three years out of date, which is not an acceptable long-term solution. My hope is that the information provided here will allow them to perform their own investigation so that such a fix can be developed and released.
I would appreciate it if a rep from Intel could reply to this and confirm that their software developers have been informed of this issue, provided with the above information, and are now working on a fix.
After the computer has been in sleep mode for a longer time and comes back up, the wifi download speed is less than 20mbit. If I simply disable and then enable the card it comes back to full speed.
The computer is a brand new Lenovo 720s and I need to know if I must return it - could it be a hardware defect? Both BIOS and drivers are up to date.
Hello,
I just buy a new computer with windows 10 and (desktop computer) Intel(R) Dual Band Wireless-AC 3168, I tried to update the driver disable the card everything.
Hovewer I have a very weak wifi signal and my router is 5 meters from my computer. Do you have any idea ?
Marc
Hello Intel Community
We have users with Lenovo laptops with Intel(R) Dual Band Wireless-AC 8265 WNICs configured on 5GHz Preferred band on WIN10 card parameters, however, we find daily that are machines still connecting on corporate WLAN on 2.4Ghz band even with 5GHz Preferred band parameter (corporate WLAN offers both bands, but clients should prefer 5Ghz)
They have driver v20.30.0.7, ¿if we upgrade to 20.50.1 this issue could be fixed ?