i've been using a 8265 PCIe add in card from Gigabyte to share my computer's LAN connection for my phone. and there're issues:

1) every 15-30 minutes, the wi-fi connection is lost due to 8265 resetting. it will be back to work after a while, but it's very annoying.

2) several minutes after my phone disconnected from wi-fi, the hotspot will be automatically turned off.

i've tried following and the issues persist:

1. unchecked "allow the computer to turn off this device to save power." for 8265 and its virtual adapters.

2. in advanced power plan, set wireless adapter settings to "Maximum Performance".

3. updated the driver to most recent 20.10.2.2.

to be specific, before i updated the driver to 20.10.2.2 (i don't know which version the previous driver is), the adapter didn't reset itself. i had to disable and enable it to make it work. Windows Event Viewer was spammed by "Intel(R) Dual Band Wireless-AC 8265 : Has determined that the network adapter is not functioning properly." error (dozens of entries every second).

with the 20.10.2.2 driver, in Event View i get following errors every 15-30 minutes:

5007 - TX/CMD timeout (TfdQueue hanged)

<EventData>

The network interface "Intel(R) Dual Band Wireless-AC 8265" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 10 time(s) since it was last initialized.

<EventData>

information about my system:

Add-in Card Model: Gigabyte GC-WB867D-I rev4.3

OS: Windows 10 version 1709 (64bit, updated to most recent patch)

CPU & Motherboard: Intel Xeon E3-1245 v6 on Gigabyte GA-X170-EXTREME ECC (Intel C236 Chipset, BIOS and driver updated to most recent version)

Each time I shut down computer connected to WiGig the computer freezes and won't shut down. When I tried to disconnect WiGig in Action center with disabling it in Airplane mode, the computer freezed, too and I lost any control. Only solution is each time hard reset (long press of hardware shut down button). Any help, please? I'm using ThinkPad WiGig with ThinkPad T460.

I've been getting a lot of errors lately after updating my driver to the latest version. I've tried reinstalling it but the errors still persist

I'm getting warnings on Event Viewer like:

The network interface "Intel(R) Dual Band Wireless-AC 8260" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.

Reason: The network driver requested that it be reset.

This network interface has reset 1 time(s) since it was last initialized.

WLAN Extensibility Module has stopped.

Module Path: C:\WINDOWS\System32\IWMSSvc.dll

And errors like:

Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.

which went on and on until I reinstalled the driver

Hi..I am using Hp pro book 450 G4 with windows 10 professional 64 bit. I purchased the laptop 6 months ago. In start wifi was working perfect...but after 2 months its started to give limited connectivity or shows red cross(no connectivity) on the wifi icon. I updated the drivers but drives are not being updated from 19.51.8.1 to 20.0.0. Please support me on this problem.

Hi all,

AC 7260 WIFI module is used in our machine and blue screen appears from time to time.

The BSoD code is 0x0000009F and the message include "DRIVER_POWER_STATE_FAILURE" as show in the attached images.

We used debug tool to analyse the dump file, it seemed the BSoD has something to do with VWIFIBUS.SYS which is relevant with the WIFI module. A screenshot of the result of the analysis is shown below:

System information:

Chip set of mother-board: QM77 express

OS: Windows 7 embedded 32-bit

WIFI module: AC 7260

Version of driver of WIFI module: 18.33.3.2 (2016/5/3)

Please give me suggestion how to deal with this issue.

I really appreciate your help.

Thanks.

Hello.

The driver has been updated via WiFi_20.10.2_PROSet64_Win7, and all of Intel's recommended settings are checked off in the Device Manager.

According to an inSSIDer scan, the both the 2.4 ghz and 5 ghz signals are detected, but only the 2.4 ghz network can be joined.  The AC 3160 is installed in a Lenovo Thinkpad E450 running Win7 Pro 64 bit.  The router is a Netgear 6230.

An iPhone SE will connect to the 5G network, so the problem is definitely in the network adapter.

What am I missing here?  Please help!

Thanks.

HB

I have an HP laptop with the AC-3165 wireless adapter.  I will do a speed test and it will get about 25-30 mbits, if I turn off the adapter, give it a few seconds and turn it back on it will get my full speed of 100 mbits.  Has anyone else had this issue?  Running Windows 10 64-bit latest drivers installed.

I have a dell 9020 aio optiflex with intel 7265n wireless card and after pc wake from a sleep the pc doesn't reconnect to the internet

my driver is up to date 18.33.11.2

Hi,

Here's my configuration:

1. AC-8260 WiFi module running on Linux Kernel 4.1 as Access Point.
2. Windows 7 OS with AC-7260 WiFi Module as client.
3. Windows 10 OS with AC-7260 WiFi Module as client.

Problem:

• #3 connects to #1 if using the latest driver version 18.33.11.2 date: 10/31/2017. This is good. It doesn't work if using the previous version of the driver 18.33.9.3 date: 10/1/2017, but thats OK since latest driver works. But it does tell me that something changed for good in the latest driver that helps with the connectivity.
  
• Here is the main problem: #2 above cannot connect to #1 even with the latest driver version 18.33.11.2. Tried several other previous drivers but they wouldn't work either. hostapd on linux reports the following errors:
  • Dec 19 02:50:27 .....daemon.notice hostapd: wlan0: STA <mac addr> IEEE 802.11: did not acknowledge authentication response.

Any help would be greatly appreciated.

I've just updated to Windows 1709 (Creator Edition Fall Update) and installed latest BT drivers (BT_20.0.0_64_Win10) for AC7260 wireless.

It works fine for a few shutdown/reboot or hibernate/resume cycles but soon the Device is shown in Device Manager with the dread yellow exclamation mark, and display of properties reports:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Strangely the driver version is displayed as 19.41.0.1 ???

If I uninstall the driver and reinstall (Scan for Hardware Changes or reboot), then it will work again for a while.

Any suggestions as to how this problem can be circumvented?

Thanks

Dave

Hi. My Lenovo has been experiencing wifi connectivity issues for two years already. It is just keeps dropping from wifi. Jesus, this issue has been reported million of times, but Intel cannot fix it? Is it a hardware failure - in other words, did Intel released faulty hardware and that's why you cannot fix it? I don't use 5Ghz (802.11/ac). I'm using 802.11g (this is maximum what my home router can).

It happens randomly, a few times a day (up to 7 times a day):

This are the errors in the Even viewer:

Netwtw04 Error 5000: Intel(R) Dual Band Wireless-AC 3165 : Has encountered a conflict in resources and could not load.

Error 5007 - TX/CMD timeout (TfdQueue hanged)

5035 - Driver OSC Pending OID watchdog

8000 - Miniport Halt flow (driver disable)

Here is my plea to Intel, please don't copy/paste your standard templates here (such as, you need to update you drivers and etc). Give me an instant solution, please.

Our Dell E5580 Latitudes aren't switching from a "wired" connection to a "wireless" connection.  So, I installed the Intel ProSet wireless wifi connection utility version 19.10 to match our wireless driver on one of the laptops.  I created a new package that Enabled Adapter Switching under the Application Settings tab.  I then save the package as the .exe. and apply the package to the current machine.  The current machine works fine.  However, I am unable to use the .exe package that I created and saved for the remainder of my machines.  Am I making the wrong assumption that the .exe package that I've created should work on the remainder of my E5580 Latitudes with that driver version?  When I go to another machine and click on the .exe package that I have saved on our shared network drive, it thinks for a while and acts like its making a configuration change but it doesn't work.

I have 9260ngw for upgrade my asus n752vx notebook. My router is Netgear 7800.

Drivers:  BT_20.10.0_64_Win10.exe and WiFi_20.10.2_PROSet64_Win10.exe.

Work fine at 5ghz, connection speed 1.7Gbps is real.

But after system susped at resume new conection speed degrade to 173Mbps.

Only disable/enable 9260ngw  in device manager can help to return to 1.7Gbps.

Bluetooth won't show on my desktop computer, and on Device Manager there's an unknown USB device with (device descriptor request failed) on it.

I was able to install this same card on my x99-a about a year ago, and it worked fine, but I can't remember whether I did anything special at the time. I keep taking it off and putting it back in, and inverting and reverting the connector, to no avail. It might be something extremely simple, but after so many attempts, I feel like I need a fresh brain to come into this and help me figure things out from the top.

Here's a link to the X99-a II motherboard manual: http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/X99-A_II/E11090_X99-A_II_UM_WEB.pdf It might be I have it connected to the wrong USB connector, but in that case... i don't know what the right one would be. Help?

I know intel is tired of answering the same questions but I do not know I'm in a different situation.

I purchased an Intel Wireless-AC 8265 NGFF Card,

and when I put an Antenna in the MAIN, I get Wireless 2.4ghz / 5.ghz signal.

If I put the AUX antenna, it does not increase the signal at all.

If I take out the MAIN antenna, and leave only the AUX connected, I have no Wifi signal.

How this works? My card are with AUX Connector broken? Its a new card.

I already swap antennas and nothing.

hallo

Ik krijg de volgende fout melding tijdens de update van mijn wifi ac 3165 driver.

Weet iemand een oplossing hiervoor ik gebruik de  intel driver and support assistant hiervoor

mvgr wjke.

Hi, I have an 8265 wifi adapter.  I experience BSOD's randomly on system boot up, maybe every 2- 3 or so.   I see this same topic in earlier posts where someone had the same issue then stated it was resolved,

Here is the debug of mini dump file.  It is flagging the Netwtw06.sys file as the probable cause.

Microsoft (R) Windows Debugger Version 10.0.16299.91 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 16299 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 16299.15.amd64fre.rs3_release.170928-1534

Machine Name:

Kernel base = 0xfffff801`d2c9c000 PsLoadedModuleList = 0xfffff801`d3002fd0

Debug session time: Sun Jan  7 16:10:30.213 2018 (UTC + 3:00)

System Uptime: 0 days 4:36:23.158

Loading Kernel Symbols

...............................................................

................................................................

................................................................

..............

Loading User Symbols

Loading unloaded module list

.............

*******************************************************************************

* *

*                        Bugcheck Analysis                                    *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffff960631a00000, 2, fffff801d2e2566f, 2}

*** WARNING: Unable to verify timestamp for Netwtw06.sys

*** ERROR: Module load completed but symbols could not be loaded for Netwtw06.sys

Could not read faulting driver name

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : Netwtw06.sys ( Netwtw06+531eb9 )

Followup:     MachineOwner

---------

4: kd> !analyze -v

*******************************************************************************

* *

*                        Bugcheck Analysis                                    *

* *

*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)

Invalid system memory was referenced.  This cannot be protected by try-except.

Typically the address is just plain bad or it is pointing at freed memory.

Arguments:

Arg1: ffff960631a00000, memory referenced.

Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.

Arg3: fffff801d2e2566f, If non-zero, the instruction address which referenced the bad memory

               address.

Arg4: 0000000000000002, (reserved)

Debugging Details:

------------------

Could not read faulting driver name

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.16299.192 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  Timi

SYSTEM_PRODUCT_NAME:  TM1701

BIOS_VENDOR:  INSYDE Corp.

BIOS_VERSION:  XMAKB5R0P0200

BIOS_DATE:  09/07/2017

BASEBOARD_MANUFACTURER:  Timi

BASEBOARD_PRODUCT:  TM1701

BASEBOARD_VERSION:  MP

DUMP_TYPE:  2

BUGCHECK_P1: ffff960631a00000

BUGCHECK_P2: 2

BUGCHECK_P3: fffff801d2e2566f

BUGCHECK_P4: 2

READ_ADDRESS: fffff801d3098380: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

ffff960631a00000

FAULTING_IP:

nt!memcpy+af

fffff801`d2e2566f 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0

MM_INTERNAL_CODE:  2

CPU_COUNT: 8

CPU_MHZ: 708

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: a

CPU_MICROCODE: 6,8e,a,0 (F,M,S,R)  SIG: 70'00000000 (cache) 70'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-9J1D3C6

ANALYSIS_SESSION_TIME:  01-07-2018 16:36:07.0613

ANALYSIS_VERSION: 10.0.16299.91 amd64fre

TRAP_FRAME:  ffffb008f7dced90 -- (.trap 0xffffb008f7dced90)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000040000 rbx=0000000000000000 rcx=ffff960631a00020

rdx=00001dfb99dc0000 rsi=0000000000000000 rdi=0000000000000000

rip=fffff801d2e2566f rsp=ffffb008f7dcef28 rbp=0000000000000000

r8=0000000000000000  r9=0000000000000800 r10=00000000ffffffff

r11=ffff960631a00000 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0         nv up ei ng nz na pe nc

nt!memcpy+0xaf:

fffff801`d2e2566f 660f7f41e0      movdqa  xmmword ptr [rcx-20h],xmm0 ds:ffff9606`31a00000=????????????????????????????????

Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff801d2e3b71d to fffff801d2e116e0

STACK_TEXT: 

ffffb008`f7dceb18 fffff801`d2e3b71d : 00000000`00000050 ffff9606`31a00000 00000000`00000002 ffffb008`f7dced90 : nt!KeBugCheckEx

ffffb008`f7dceb20 fffff801`d2cebbbd : 00000000`00000002 ffff9606`31a00000 ffffb008`f7dced90 ffffb008`f7dcecc0 : nt!MiSystemFault+0x15151d

ffffb008`f7dcebc0 fffff801`d2e2074e : 00000000`00000000 ffffac80`03f95850 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x23d

ffffb008`f7dced90 fffff801`d2e2566f : fffff801`d313a48a 00000000`00000000 ffff9606`2a230830 ffff9606`31a00000 : nt!KiPageFault+0x40e

ffffb008`f7dcef28 fffff801`d313a48a : 00000000`00000000 ffff9606`2a230830 ffff9606`31a00000 ffff9606`2c6e34e0 : nt!memcpy+0xaf

ffffb008`f7dcef30 fffff801`d313a214 : 00000000`00040000 00000000`00040000 00000000`00c89848 ffffb008`f7dcf030 : nt!CcCopyBytesToUserBuffer+0x4a

ffffb008`f7dcef80 fffff801`d2cd2cbc : ffff9606`275c8260 00000000`00000000 00000000`00040000 ffff9606`29e58701 : nt!CcMapAndCopyFromCache+0x114

ffffb008`f7dcf020 fffff80c`3ceb25ee : ffff8502`00000000 ffff8502`00000000 ffff9606`00c89848 ffff8502`00000000 : nt!CcCopyReadEx+0x12c

ffffb008`f7dcf0b0 fffff80c`3ceb4dff : 00000000`00c89848 ffffb008`f7dcf350 ffff8502`d4653bf0 ffff8502`d4653c48 : NTFS!NtfsCachedRead+0x182

ffffb008`f7dcf120 fffff80c`3ceb29b8 : ffff9606`303f0558 ffff9606`2b6a3010 00000000`00000064 ffff8502`d4653bf0 : NTFS!NtfsCommonRead+0x224f

ffffb008`f7dcf320 fffff801`d2cb62d9 : ffff9606`304b4c00 ffff9606`2b6a3010 00000000`00000000 ffff9606`2b6a3440 : NTFS!NtfsFsdRead+0x1d8

ffffb008`f7dcf3e0 fffff80c`3ba08773 : ffff9606`2b6a3010 ffffb008`f7dcf4c0 ffffb008`f7dcf4d9 00000000`00000000 : nt!IofCallDriver+0x59

ffffb008`f7dcf420 fffff80c`3ba06db6 : ffffb008`f7dcf4b0 ffffc562`b15b5f10 ffff9606`28349b01 fffff801`d2d5c0c5 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a3

ffffb008`f7dcf490 fffff801`d2cb62d9 : ffff9606`2b6a3010 fffff801`d3136440 ffffaf80`00009040 00000000`00103100 : FLTMGR!FltpDispatch+0xb6

ffffb008`f7dcf4f0 fffff801`d3115efe : 00000000`00000000 ffff9606`2c6e34e0 ffff9606`2b6a3488 fffff801`d30b3200 : nt!IofCallDriver+0x59

ffffb008`f7dcf530 fffff801`d31168fa : 00000000`00000000 00000000`00000000 00000000`00000000 ffffb008`f7dcf7c0 : nt!IopSynchronousServiceTail+0x19e

ffffb008`f7dcf5e0 fffff801`d2e24203 : 00000000`00000300 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtReadFile+0x68a

ffffb008`f7dcf6d0 fffff801`d2e15100 : fffff80c`3ef71eb9 fffff80c`3ee242c8 fffff80c`3ee24270 fffff80c`3ee24330 : nt!KiSystemServiceCopyEnd+0x13

ffffb008`f7dcf8d8 fffff80c`3ef71eb9 : fffff80c`3ee242c8 fffff80c`3ee24270 fffff80c`3ee24330 fffff80c`3ee24300 : nt!KiServiceLinkage

ffffb008`f7dcf8e0 fffff80c`3ee242c8 : fffff80c`3ee24270 fffff80c`3ee24330 fffff80c`3ee24300 ffffb008`f7dcf930 : Netwtw06+0x531eb9

ffffb008`f7dcf8e8 fffff80c`3ee24270 : fffff80c`3ee24330 fffff80c`3ee24300 ffffb008`f7dcf930 ffff9606`31a00000 : Netwtw06+0x3e42c8

ffffb008`f7dcf8f0 fffff80c`3ee24330 : fffff80c`3ee24300 ffffb008`f7dcf930 ffff9606`31a00000 fffff801`00c89848 : Netwtw06+0x3e4270

ffffb008`f7dcf8f8 fffff80c`3ee24300 : ffffb008`f7dcf930 ffff9606`31a00000 fffff801`00c89848 00000000`00000000 : Netwtw06+0x3e4330

ffffb008`f7dcf900 ffffb008`f7dcf930 : ffff9606`31a00000 fffff801`00c89848 00000000`00000000 00000000`00000000 : Netwtw06+0x3e4300

ffffb008`f7dcf908 ffff9606`31a00000 : fffff801`00c89848 00000000`00000000 00000000`00000000 00000000`00000240 : 0xffffb008`f7dcf930

ffffb008`f7dcf910 fffff801`00c89848 : 00000000`00000000 00000000`00000000 00000000`00000240 00000000`00000000 : 0xffff9606`31a00000

ffffb008`f7dcf918 00000000`00000000 : 00000000`00000000 00000000`00000240 00000000`00000000 00000000`00000018 : 0xfffff801`00c89848

THREAD_SHA1_HASH_MOD_FUNC:  3d6cde47e773f16403bbc07451cb0ace9284a31c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ed0efe6e78434f104d261aa9ca0339c46a8eb59f

THREAD_SHA1_HASH_MOD:  a748b77ec3bc3a3a63336300a46c45387f2d3225

FOLLOWUP_IP:

Netwtw06+531eb9

fffff80c`3ef71eb9 33d2            xor     edx,edx

FAULT_INSTR_CODE:  4489d233

SYMBOL_STACK_INDEX:  13

SYMBOL_NAME:  Netwtw06+531eb9

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Netwtw06

IMAGE_NAME:  Netwtw06.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  59fb46b2

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  531eb9

FAILURE_BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

BUCKET_ID:  AV_INVALID_Netwtw06!unknown_function

PRIMARY_PROBLEM_CLASS:  AV_INVALID_Netwtw06!unknown_function

TARGET_TIME:  2018-01-07T13:10:30.000Z

OSBUILD:  16299

OSSERVICEPACK:  192

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-01-01 14:07:05

BUILDDATESTAMP_STR:  160101.0800

BUILDLAB_STR:  WinBuild

BUILDOSVER_STR:  10.0.16299.192

ANALYSIS_SESSION_ELAPSED_TIME:  2037

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_invalid_netwtw06!unknown_function

FAILURE_ID_HASH:  {2101a6f1-56d4-96a1-954f-0b4ab4996965}

Followup: MachineOwner

---------

I have a Lenovo 2-in-1 device with Intel Dual Band Wireless-AC 3165. On one hand I've heard about this issue:  Intel® SA-00101. I have drivers 19.50.1.6 installed currently. Are these drivers vulnerable to this? Because this page says that 19.51.x.x are vulnerable and this is 19.50.1.6. I know that newer drivers (19.51.7.2) are available through Device Manager (I've tried for a while some time ago). On the second hand I've heard that I should not install generic drivers on laptop system. Only drivers from my OEM. Should I update to the newer version to be safe?

Hello All,

i have an issue with my wireless network

Intel Dual Band AC-7260 on Lenovo T440s laptop with latest windows 10 and latest intel drivers 20.10.2

there is a lag on performance it suddenly stop receiving or sending data then after few minutes it works again

attached a screenshot that shown the ping time to my router

Hi. My Lenovo has been experiencing wifi connectivity issues for two years already. It is just keeps dropping from wifi. Jesus, this issue has been reported million of times, but Intel cannot fix it? Is it a hardware failure - in other words, did Intel released faulty hardware and that's why you cannot fix it? I don't use 5Ghz (802.11/ac). I'm using 802.11g (this is maximum what my home router can).

It happens randomly, a few times a day (up to 7 times a day):

This are the errors in the Even viewer:

Netwtw04 Error 5000: Intel(R) Dual Band Wireless-AC 3165 : Has encountered a conflict in resources and could not load.

Error 5007 - TX/CMD timeout (TfdQueue hanged)

5035 - Driver OSC Pending OID watchdog

8000 - Miniport Halt flow (driver disable)

Here is my plea to Intel, please don't copy/paste your standard templates here (such as, you need to update you drivers and etc). Give me an instant solution, please.