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Intel 9260 not working at 1.73 Gbps

September 9, 2018, 10:09 am
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I had bought this card: Intel-9260-NGW-WiFi-BT-5-0-Card-Dual-Band-WLAN-M-2-NGFF-1-73Gbps-01AX769-W25 https://www.ebay.com/itm/Intel-9260-NGW-WiFi-BT-5-0-Card-Dual-Band-WLAN-M-2-NGFF-1-73Gbps-01AX769-W25-/232756669233

 

The hardware Id is:

PCI\VEN_8086&DEV_2526&SUBSYS_00148086&REV_29

 

I have this Dell XPS 15 9570 computer:

1 210-AOYM XPS 15 (9570)

1 486-27723 CNX97007

1 338-BOMR 8th Generation Intel(R) Core(TM) i9-8950HK Processor (12M Cache, up to 4.8 GHz, 6 cores)

1 370-AEFR 32GB (2x16GB) DDR4 2666MHz

1 490-BEMR NVIDIA(R) GeForce(R) GTX 1050Ti with 4GB GDDR5

 

I'm using Windows 10.

 

The thing is my network connection doesn't go faster than 866.7 Mbps.

From what I can read, that's wave 1. Reference: https://www.intel.com/content/www/us/en/support/articles/000005725/network-and-i-o/wireless-networking.html

 

But, I get 1.3 Gbps with my old MacBook Pro using both of my routers:

  • ASUS RT-AC86U
  • ASUS RT-AC66R

 

I'm using this latest driver: https://downloadcenter.intel.com/product/99445/Intel-Wireless-AC-9260I had connected both antennas into the card like this picture: https://imgur.com/OiKY6BtSo, my question are:

 

Thanks!

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Wireless AC 8260 dropping.

August 29, 2018, 11:19 am
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Hello,

 

I have an ASUS laptop with AC 8260 wireless adapter.

 

After the last major windows update I have started having network problems. Particularly, I can not connect some networks, including my wi-fi router at home.

 

So far I have tried the following suggestions that I saw from other discussions

 

"

1. As first option, you can obtain the recommended driver at the Computer Manufacturer Support Websites and continue from step 3.
2. If the issue persists, you can obtain the generic Intel driver according to your OS from: Drivers & Software. Current release is 18.40.0.
3. Go to your System Settings, Installed apps and features, then Uninstall "Intel® PROSet/Wireless Software", if it is installed. When prompted, choose the option to "Discard settings".
4. In Device Manager - Network Adapters, right click on the Intel® Dual Band Wireless-AC 8260 and Uninstall it. Make sure you mark the option to "Delete the driver software for this device".
5. Reboot the PC or scan for hardware changes, check device manager again and if an older driver is detected and installed, repeat the actions to uninstall and delete it as well. Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device.
6. Install the driver you downloaded before, customizing the setup to install all driver components.

 

If the issue persists, apply the configuration from the advisory: Recommended Settings for 802.11n Connectivity


"

I also applied suggested power management settings.

 

 

When I check the event log I see following errors

 

 

5007 - TX/CMD timeout (TfdQueue hanged) (source Netwtw06)

 

The network interface "Intel(R) Dual Band Wireless-AC 8260" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 117 time(s) since it was last initialized. (source NDIS)

 


I can connect to hotspot on my phone but cannot connect to home wi-fi.

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Issue with wireless network adapter

September 2, 2018, 10:42 pm
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Hello all,

 

Recently I have been encountering a long line of issues with the Intel Dual Band Wireless AC-8260 wireless network adapter.

 

This is strange as I have not encountered any problems in the two years I have owned my ASUS X330C.

 

It all started when I plugged a pair of wired headphones into the laptop. After a few seconds, the Wi-Fi icon on the bottom right of the screen changed to the red x over the monitor icon which shows that I am not connected nor are there connections available.

 

My first instinct was to go into the Device Manager tab and look under the Network Adapters list, and I could not see the Intel Dual Band Wireless AC-8260 even after clicking on 'Show hidden devices', which led me to believe that somehow, the driver had been deleted.

 

I clearly have little to no experience with these sorts of problems, and I'm not sure if whatever caused this was some sort of virus, or an issue with the laptop itself.

 

I would appreciate if anyone could advise me on how to reinstall the correct driver(s) and/or fix the problem to begin with so it never happens again.

 

Thank you!

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How many antennas for 3165?

August 31, 2018, 11:59 am
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Hello helpers,

 

I am looking forward to buy a new desktop laptop. My favourite choice does not have a wifi card included.

After contacting manufacturers customer support they told me that 3165 (1x1) or 9260 (2x2) is the right one.

There is only one pre-drilled hole in the desktop housing to install a external antenna.

So I would go for 3165.

 

Now I saw on the pictures of 3165 that there are two connector plugs (Aux and Main). So, why?

I do not understand.

 

My assumtion was to buy 3165 + one antenna cable (MHF 4 to RP-SMA) + external RP-SMA antenna (6dbi).

And done. Is that right?

 

And does it mean, that 9260 then requires everything in double (2 antenna cables + 2 external antennas)?

 

Thank you in advance for helping.

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Dual Band Wireless-AC 8260 keeps losing connection to routers on 5 GHz band

September 11, 2018, 10:49 am
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Hi,

 

I have an Intel Nuc Windows 10 64-bit computer with Intel Dual Band Wireless-AC 8260 adapter (driver version 20.70.0.5, newest at the time of asking).

 

Every now and then the computer loses the connection to my 5 GHz wireless network. It happens most frequently when re-starting or waking up from hibernation, but it may happen at any time. After the connection has been lost the wireless network can't be found in the list of available networks. The 2.4 GHz network can still be found though. One, or a few restarts solves the issue temporarily.

 

I have tried with two different routers and have the same problem regardless. No other computers or devices on the network has these problems. This incluldes other Windows 10 64-bit computers.

 

Thankful for help.

Erik Henningsson

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Rhombus instead of product name

September 9, 2018, 12:44 pm
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Intel 9260 built in wifi on Aorus X470 Gaming 7

April 26, 2018, 12:25 am
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I have just purchased a new X470 motherboard that features a built in Intel 9260, but upon installing the drivers I have found that it doesn't work properly. It will work for a split second then cut out, depending on the driver (Intel website or Gigabyte website) will BSOD with irql_not_less_or_equal from netwtw06. The event viewer spews out "network adapter returned a wrong value " then an attempt to reset the adapter. Are the latest drivers not compatible with Ryzen?

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Wireless-AC 7260 on Inspiron 7720 with 200 Mbps to Asus RT-AC68U -- Speedtest shows less than 90 Mbps

September 12, 2018, 11:21 am
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Dell Inspiron 7720 with 8 GB

Windows 10 Pro 64-bit

Intel Wireless-AC 7260 connected at 867 Mbps

>200 Mbps service to Asus RT-AC68P (AC1900 Dual Band)

Ookla Speedtest shows < 90 Mbps -- Why?  How to Improve?

 

Other devices at same location test at > 200 Mbps

- Microsoft Surface Pro

- Apple tablet and phone

- Android tablet and phone

 

The Inspiron has a 10/100 NIC, which is not connected.

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Intel Dual Band Wireless AC 7260 drops to 'limited connectivity' very often

August 3, 2018, 8:48 am
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Dear Intel,

 

Intel Dual Band Wireless AC 7260 drops to limited connectivity very often after upgraded to 20.60.0 or 20.70.0 driver versions.

 

bt_wifi_driver.PNG

bt_driver_installed.PNG

 

- Lenovo Yoga 2 Pro (20266) 80AY, Windows 10 Professional April 2018 Update (1803) - Build 17134.191

 

How can we handle it?

 

Regards,

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BSOD with netwtw06.sys when switching AP

June 20, 2018, 1:18 pm
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We have 25 Lenovo T480s computers that have been BSOD for the last couple months. Recently we used Driver Verifier and were able to consistently replicate the BSOD when the netwtw06.sys was selected using Driver Verifier. We've been able to trigger the BSOD by walking with the laptop which I think the change in access point is causing the blue screen. We've updated the driver versions from 20.50 to 20.60 and the issue still occurs. We've tested with slightly older models that have earlier driver versions and the issue does not occur. Any ideas or thoughts would be helpful!

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Bluetooth 4.2 choppy

September 12, 2018, 7:38 pm
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Currently bought a

'GC-WB867D-I Wireless AC WiFi & Bluetooth v4.2 Card, PCI-E'

and so far the bluetooth has been choppy, i dont really care about the wifi portion as i have a wired connection, but the bluetooth is horrible.

Its literally right beside the card and the sound is choppy.

And the wireless and bluetooth drivers are currently updated to 20.70.0.4

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Random BSOD with Netwbw02.sys using windows hotspot

September 12, 2018, 10:06 pm
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I'm using the Windows hotspot option to extend my WiFi network, and I'm getting random BSODs using the last drivers.

The device is Intel(R) Dual Band Wireless-AC 3160, Driver Version:"18.33.13.4", Intel ® PROSet/Wireless Software Version:"20.70.0.0"

This is the report:

 

Crash dump file:        C:\WINDOWS\memory.dmp
Date/time:              13/09/2018 03:17:37 AM GMT
Uptime:                 3 days, 22:19:26
Machine:                DESKTOP-NJCJO5G
Bug check name:         KERNEL_SECURITY_CHECK_FAILURE
Bug check code:         0x139
Bug check parm 1:       0x3
Bug check parm 2:       0xFFFFF2801E60BB80
Bug check parm 3:       0xFFFFF2801E60BAD8
Bug check parm 4:       0x0
Probably caused by:     netwbw02.sys
Driver description:     Intel® Wireless WiFi Link Driver
Driver product:         Intel® Wireless WiFi Link Adapter
Driver company:         Intel Corporation
OS build:               Built by: 17134.1.amd64fre.rs4_release.180410-1804
Architecture:           x64 (64 bit)
CPU count:              8
Page size:              4096

Bug check description:
The kernel has detected the corruption of a critical data structure.

Comments:

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).

 

I tried to analyze the dump with WinDbg but I can't really use it properly since I don't have the symbols for the driver (netwbw02.pdb). The only information I could see is that the driver caused a stack buffer overrun, as reported by vwififlt.sys

Thank you for your attention.

 

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Laptops keeps roaming when signal strength is 90%

August 27, 2018, 1:45 am
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Hello,

 

we have a some problems with wifi roaming. Wifi adapter roaming no matter if signal strength is excellent or not. Roaming agresivity setting have no influence on this behavior.

 

Do you have any experience with this behavior or any suggestions what could be root cause of this issue? Am I able to find some detailed logs in Windows, which can describe why network adapter roam to different AP?

 

Thanks in advance,

 

Jan

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HELP ME-X470 TAICHI MOB-INTEL WIRELESS ADAPTER AC3168 SERIOUS PROBLEM

September 13, 2018, 5:04 am
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HELLO.RECENTLY I BUILD A NEW DESKTOP.I AM FACING A SERIOUS PROBLEM WITH AC 3168 ADAPTER.MY MOTHERBOARD IS X470 ASROCK TAICHI.FIRST OF ALL I HAVE UPDATED ALL DRIVERS RIGHT FOR AC3168 TO THE LASTEST VERSION 19.51.14.1. MY WIFI KEEPS DISCONECTING ALL THE TIME.  WHEN I AM CONNECTED TO MY ROUTER MANY TIMES I DONT HAVE INTERNET.IT SHOWS A YELLOW IMAGE ON WIFI ICON AND SAYS NO INTERNET CONNECTION. MY ROUTER SUPPORTS 802.11 b/g and n PROTOCOLS. I HAVE CHANGED WIRELESS PROPERTIES TO SUPPORT 802.11/N BUT FINALLY IT CONNECTS ME ON 802.11/G PROTOCOL.MY INTERNET SPEED IS 50MBPS AND MY PC IS ONLY 4 METERS AWAY AND IT GIVES ME ONLY 5MBPS CONNECTION WHILE MY LAPTOP AT THE SAME DISTANCE GIVES ME 30MBPS AND 802.11/N PROTOCOL.MY SIGNAL STRENGTH ON AC3138 IS GOOD.I HAVE ALSO UPDATE MOB'S BIOS TO THE LASTEST VERSION BUT NOTHING HAPPENED.IS THERE ANYTHING I CAN DO?PLEASE HELP ME

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Intel WIerless-N 7260 problems

September 11, 2018, 7:04 am
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When i am using wifi connection, and download, the system has high buffer underruns, the sound is horrible, the cursor is moving strange...

When i am doing the same thing on the Network adapters, everything works fine.

 

I have the latest drivers for Intel WIerless-N 7260

 

Test results:

Your system appears to be having trouble handling real-time audio and other task.

You experience buffer underruns appering as drop outs, clicks or pops.

One or more DPC routines that belong to a driver running in your system apper to be executing far too long.

At least one detected problem appears to be network related.

 

 

Adapter info:

 

18.33.13.4

 

18.33.13.4

Up to date

  • ManufacturerIntel Corporation
  • AvailabilityRunning at full power
  • StatusThis device is working properly.
  • InstalledTrue
  • Service NameNETwNb64
  • Driver ProviderMicrosoft
  • Driver Version17.15.0.5
  • Driver Date2/22/2015
  • Device IdPCI\VEN_8086&DEV_08B2&SUBSYS_42628086&REV_73\0C8BFDFFFF4751FD00
  • Revision73
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Recall and replace all 7260 Wifi cards with new hardware that is Windows 10 Compatible.

August 29, 2018, 7:08 pm
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I came to this site looking for help and support. Its clear from the most basic search that the 7260 is defective, has been for more than a year, and Intel has no plan or intention to fix it. No step has been taken to remove this product from the retail channel or support customers. I deserve to have what I paid for. So do the rest of the customers with these defective units.

I want my hardware replaced with an updated model that does not have these problems. I don't know if that is the 8260 or 8265 or what, but I do know that Intel has an obligation to deliver, and is failing that obligation. Respond.

 

Raymond Stewart

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Intel 9260 Issues

September 14, 2018, 9:17 am
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Hi,

There was another thread with this issue Intel 9260 Issues where some people say was resolved with the latest intel drivers. However, I also have an HP Envy x360 Ryzen based system and I have the latest version of the Intel Wireless drivers for it installed (20.80.0). Is there any fix for the issue?

 

Event Log

------------------

Error    9/14/2018 11:32:31 AM    Netwtw08    5007    5007 - TX/CMD timeout (TfdQueue hanged)

Error    9/14/2018 11:32:31 AM    Netwtw08    5005    Intel(R) Wireless-AC 9260 : Has encountered an internal error and has failed.

Error    9/14/2018 11:32:31 AM    Netwtw08    5000    Intel(R) Wireless-AC 9260 : Has encountered a conflict in resources and could not load.

Error    9/14/2018 11:32:31 AM    Netwtw08    5002    Intel(R) Wireless-AC 9260 : Has determined that the network adapter is not functioning properly.

Error    9/14/2018 11:32:31 AM    Netwtw08    5005    Intel(R) Wireless-AC 9260 : Has encountered an internal error and has failed.

Warning    9/14/2018 11:32:31 AM    NDIS    10400    The network interface "Intel(R) Wireless-AC 9260" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 1 time(s) since it was last initialized.

 

This keeps on repeating about two or three times.

 

Thank you.

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Intel® Wireless-AC 9560 Device Cannot Start

September 14, 2018, 9:06 pm
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As title mentions, This Device cannot start.

 

I Have tried trouble shooting, and this error comes up.

 

I tried to do a clean install of the drivers, a network reset. and even did a pc reset but this issue still comes up.

 

Could it be a hardware problem instead of a software problem at this rate?

 

In my device manager this issue shows,

 

This device cannot start. (Code 10)

 

 

{Operation Failed}

The requested operation was unsuccessful.

 

Any help?

 

file:///C:/Users/Jm's%20PC/AppData/Local/Diagnostics/460911090/2018091503.002/ResultReport.xml#3

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Intel dual band wireless 9560 poor download to upload speed ratio

September 14, 2018, 10:33 pm
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I am using the Dell G7 laptop, with an Intel i-7-8750H processor and a dual band 9560 card.

On my 5.0 ghz wave, I am getting upload speeds of 400+ mbps but my download speed is capped at around 70mbps. My download is capped at 70mbps regardless of whether i am connected to the 2.4 ghz or 5.0 ghz wave. I should be getting at least similar download speeds relative to my upload speed, but this is not the case.

Never seen this before.

Methods I have tried to mitigate the problem or verify what the problem is.

Verifying whether it is a router problem:

1. Used my Galaxy S8+ and connected to the same 5.0 ghz wave. I obtained around 360mbps download and 300mbps upload.

Verifying whether it is a laptop hardware issue.

1. Connected my Dell G7 via a Cat 6 ethernet cable through the ethernet port. I received download speeds of  around 950 mbps, indicating that the laptop is capable of such speeds. Naturally, using a wireless connection would yield slower speeds, but 70 mbps is bit too small.

 

Seems to be a problem with the intel wireless 9560 card. It is baffling that i am getting upload speeds 7-8 times faster than my download speed.

Link 1: With 5.0 ghz wave

http://www.speedtest.net/result/7637157392.png

 

Link 2: With Cat 6 ethernet cable LAN connection

http://www.speedtest.net/result/7623522255.png

 

 

ALL download/ upload speeds were measured using Ookla Speed Test.

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Slow wireless speeds with Intel 8265 ac card under windows 10

September 15, 2018, 11:12 am
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We have 2 Dell laptops (Latitude 7490 & 5580). Both have the Intel 8265 ac wireless card installed. Both are running windows 10.

 

Both have been experiencing extremely slow wireless download speeds. By slow I mean less than 1mb down. Upload speeds appear to be fine. This problem occurs on any wireless network (users homes, our work, Starbucks, etc.).

 

Changing the MTU from 1500 to 1400 on the card worked for about a week, Now their speeds are slow yet again.

 

Wired internet works fine.

 

Dell replaced one of the wireless cards and the speeds are still slow.slow.

 

Both are using the latest Intel drivers.

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