Hi,

I have been working on the implementation of 802.11k (along with 802.11v and 802.11r) in a Cisco wireless infrastructure. Our fleet is mainly Dell Latitude with intel wireless chipset 8260.

Running few tests and some packet captures, it seems that the Intel implementation of 802.11k is quite inefficient.

If the wireless clients do support 802.11k standard, trigger 802.11k reports from the WiFi infrastructure, it is done in a way that is inefficient and doesn't trigger a useful 802.11k report from the infrastructure.

The big gap missed out by the intel driver seems to reside in the 802.11k "neighbor report request" and the non specification of the SSID the client is on.

The consequence of this miss out is the WiFi Access Point replying an 802.11k "neighbor report response" of ANY nearby antennas on ANY SSID. Result being the very same Access Point (where the client is already on) sending a neighbor report of its other SSID (having the best signals). Hence making this feature (802.11k) completely useless.

A small improvement in the Intel driver (adding the specification of the SSID the neighbor report should report to) should make this 802.11k standard functional and add a big quality to the wireless driver.

I am happy to provide more details (packet captures...) or any help if required.

Infrastructure:

Dell Latitude using Intel Dual Band Wireless -AC 8260 (v19.50.0.11)

HP EliteBook using Intel Dual Band Wireless -AC 8260 (19.71.0.4)

Cisco Controller WLC 5500

Cisco Access Points 1142/3700/3800

Hello.

There are heavy Bluetooth issues after the upgrade from Intel Dual Band Wireless combo AC 3165 to Intel Dual Band Wireless combo AC 8265.

Wifi connection works very god and fast, but Bluetooth connection comes and goes. That means it ceases to function from one second to another.

My notebook is a Medion Akoya P6670 MD 99960

Would you help me please.

Wlan-Adapter

SSID: Telecom-18442577

Protokoll: 802.11n

Sicherheitstyp: WPA2-Personal

Netzfrequenzbereich: 2,4 GHz

Netzwerkkanal: 2

IPv4-Adresse: 192.168.1.4

IPv4-DNS-Server: 192.168.1.1

Hersteller: Intel Corporation

Beschreibung: Intel(R) Dual Band Wireless-AC 8265

Treiberversion: 19.80.0.100

Physische Adresse (MAC): F8-59-71-10-12-CE

I've been having WiFi range Issues with my laptop even when I'm less than 3 meters away from the router. I seeked help from my manufacturer but they did not respond. So I thought I'd ask it here. Can somebody assist me with the troubleshooting? If possible, please reply ASAP as I need it for my studies. I am willing to take the risk. Thanks.

Hi there.  Hope you can Help?

Intel 82579 Network adaptor fails to start on Boot since latest Win10 update (Sept 2017 - major re-build "Creators update?").

Wifi comes on, but I have to restart the PC for the ethernet to be found. Then it works fine.

I've updated, uninstalled and reinstalled drivers

(Latest "driver updates" from Intel were last week, installed ethernet driver shown as July 2016 :  12.15.31.4 )

I've turned off "energy efficiency" mode and also RSS following a recent thread
I've enabled legacy switch compatibility
I've set Linkspeed to forced

Mobo is Asus P8Z68-V running i7-2600k chip and 16gB RAM, - getting on but plenty of life left in this - don't plan to change kit for some time.
BIOS, chipset and other drivers all up to date.

I really don't want to have to Boot and then Re-boot my desktop every day for the next few years!

Any help much appreciated

Chris.

I have a Intel Dual Band Wireless-AC 8260 wireless card and am running the latest drivers available from Intel.  I receive the following Application Error every time I shutdown/reboot my computer:

Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6

Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6

Exception code: 0x40000015

Fault offset: 0x000000000022af96

Faulting process id: 0x1640

Faulting application start time: 0x01d2df516992f57c

Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Report Id: 52df7da4-4b45-11e7-9fc0-f48c506ef766

I believe the ZeroConfigService is not handling shutdown requests gracefully.  Can this service be disabled or set to demand start?  It is currently set to auto start.

Hello everyone.

In February of 2016 I bought a gigabyte GA-H97N-WIFI (rev. 1.0) motherboard.

It uses an Intel(R) Dual Band Wireless-AC 7260 adapter for wi-fi. I specifically bought this because of the high speed wi-fi feature and its small size.

Lately I've been encountering random disconnects with increasing frequency..The only thing that helps fix the problem (temporarily) is to restart the adapter from microsoft troubleshooting.

I've contacted the store that I bought it from to see if the mobo is under warranty but I also wanted to hear your guys and girls' opinions.

Thanks for reading.

Hello,

Background

==========

My AC7260 wireless adapter crashes sporadically since updating to Win10 Anniversary update. At least it began to occur around that time and no other changes were made to the system. Previous to that the system was running fine for 1+ year.

Experience

=========

When the crash happens I lose wireless network connectivity. I am unable to disable/re-enable via Device Manager because it hangs. Sometimes I am unable to Restart or Shutdown Windows. When this happens either option displays the 'working' circle showing Restarting or Shutting Down indefinitely. In all cases to restore connectivity I must hard shutdown the machine using the power button.

If the crash happens and I leave the machine long enough, Bluetooth served by the AC7260 is also taken down rendering my bluetooth mouse and keyboard unresponsive.

I am able to see indicative events in the Event Viewer that state the AC7260 adapter is beginning to restart itself. These events are always logged upon failure event.

Information provided

=================

I am running a Lenovo Tiny M desktop. I have attached output from SSU, an extract of the relevant Event Viewer entries and screen shots of the driver versions.

I have tried

=========

1- Rolling back drivers one version at a time, opting to remove the device driver from the system upon rollback. Leaving the system on each driver version for a few days to observe. In all cases the crash reproduces itself excep..

2- ... when rolling back all the way to 22-Feb-2015 (17.15.0.5) which worked for a few months but recently the issue reoccured.

3- I tried installing the latest 5-Apr-2017 (18.33.7.2) and experienced the same issue.

4- Checked the recommended settings for 802.11n connectivity.

Please help as this seems to be a driver issue given that nothing has changed on the machine (HW or SW) except for Windows version and Intel AC7260 driver versions.

Thank you,

J

I was looking for a supported network adapter. I have an
Intel Centrino Advanced-N 6200 AGN which was the same dimensions as my original
adapter in my Asus N61Jq-B2 laptop with Windows 7. The reason I switched was
because mine had only one antenna and could get only 50 Mbps internet speed. I
wanted to get at least 100 Mbps. I get over 200 Mbps wired. I think Intel Centrino Advanced-N 6250 is still
supported, but I don’t know for how long and I don’t know if it would have the
same dimensions. I would appreciate any help in this matter. I want to be sure
I can stay supported with updating the drivers.

Intel Dual Band Wireless-AC 3168 Network Speed

Intel wireless dual band ac-3168 Wireless not working properly with HP Pavilion 15-cc023cl

Intel dual band-ac 3160 Connection Problem

I have these kinds of problems on my laptop.
I can solve this by manually set `Channel Width` to `40 Mhz` on my routers configuration page.(No changes to `AC 3168` configuration)

There's only two `Auto` and `20 Mhz` option on AC 3168 Configuration for `Channel Width`, I know that.
But I can't handle this when I have no permission because `AC 3168` doesn't handle this right way I think.

I think you guys should offer force `40 Mhz` channel width option or something.

How can I have full speed with your chip when I have no permission to AP, AP configuration in this condition???

Client: Intel AC 7260 or AC 3160, Windows 10 64-bit, driver 18.33.7.2 (05.04.2017) or 18.33.6.2 (19.02.2017 Windows default).

WiFi router: Mikrotik hAP AC-lite (RB952Ui-5ac2nD-TC).

Wifi 802.11AC mode in use.

Connect WiFi where is a good signal strength (-55dBm or better).

Open WiFi router WebFig->Registration http://192.168.88.1/webfig/#Wireless.Registration

Observe Rx (upload) rate (channel width). It is 80MHz.

Run speedtest.net to check upload speed. In my case it is > 90Mbps.

Move the client to poor conditions where signal strength -75dBm or worse.

Wait about 1,,,2min until upload channel width is stable 20MHz.

Go back to position where is a good signal strength.

Upload channel width stays 20MHz and Speedtest shows 52Mbps.

Only way to get upload channel width back 80MHz is to reconnect to the WiFi.network.

Same situation with different computers, and with Windows 8.1 64-bit.

No such a situation with Windows10 phone equiped with WiFi chip AR6320. Upload channel width returns to 80MHz.

Download channel (Tx on router side) width also returns to 80MHz as expected.

See screenshots.

So upload channel width does not return to 80MHz as expected.

The router manufacturer (MikroTik) says that channel width is chosen by client device.

Quetion: is it a bug in the Intel WiFi adapter driver?

I have a Intel Dual Band Wireless-AC 8260 wireless card and am running the latest drivers available from Intel.  I receive the following Application Error every time I shutdown/reboot my computer:

Faulting application name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6

Faulting module name: ZeroConfigService.exe, version: 19.60.0.0, time stamp: 0x58d16fa6

Exception code: 0x40000015

Fault offset: 0x000000000022af96

Faulting process id: 0x1640

Faulting application start time: 0x01d2df516992f57c

Faulting application path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Faulting module path: C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

Report Id: 52df7da4-4b45-11e7-9fc0-f48c506ef766

I believe the ZeroConfigService is not handling shutdown requests gracefully.  Can this service be disabled or set to demand start?  It is currently set to auto start.

Hi All,

I'm observing few of the PC's in my client network is trying to communicate wServoceith a Botnet IP - 208.91.197.27 which belongs to Confluence Networks Inc (US).

When I check with the Process and source of the traffic, surprisingly I found out that, it is generating from the location Intel PROSet/Wireless Zero Configure Service/ZeroConfigService.exe.

I don't know why it is trying to connect to an external IP.

Have anyone of you observed this in your environment, can anyone help me to find out a solution for this?

Thanks in Advance,

Kiran Vyas

I am looking to configure the advanced adapter settings for the wireless 8260 adapters and deploy to several systems.

Here is what I have done:

• I have created a wireless profile on a test machine with all the settings and saved it - size is 3KB.
• Next I used the Intel wireless proset tool to create a package to include the advanced NIC settings. ( I click on Administer -> create a new package -> imported the profile-> included the advanced settings)
• I save the package - then I click "Apply to this computer". Or I can even double click on the saved package.
• it applies three out of the four settings that I had configured - HT mode, Roaming aggressivness, Adhoc QOS mode, but, the Preferred band is not applied.

Preferred band, I believe is a per SSID setting - we have to create a profile, include it in there and then import this profile in the package? Do we know why the preferred band setting is not changed? Or is there a different way to apply the preferred band setting?

I did read a previous post about setting the preferred band to 5Gz redirecting to a link to create a profile and include it in there -I followed the steps but couldnt get it working - may be something I did wrong?

Appreciate your help. Thanks.

I recently got a HP Envy laptop that came with the AC-7265 wireless adapter.  Let me just say I have exchanged my laptop 4 different times and they all exhibit the same issue, so this is definitely not an isolated hardware issue.  Laptop is running Windows 10 Enterprise 64-bit (version 1703).

==========================================================================================================

Laptop is currently running the latest driver version from Windows.

4/12/2017

19.51.1.1

Two issues I have encountered with this driver (version 19.51.1.1).

1) During heavy wireless traffic, such as having multiple tabs of YouTube videos playing at the same time, the network driver would crash and the following errors logged in event viewer:

Error 6/18/2017 10:51:53 PM Netwtw04 5007 None

Error 6/18/2017 10:51:53 PM Netwtw04 5007 None

Error 6/17/2017 9:32:24 PM Netwtw04 5007 None

Error 6/17/2017 9:32:24 PM Netwtw04 5007 None

Error 6/11/2017 9:24:30 PM Netwtw04 5007 None

The details of the errors are as follow:

5007 - TX/CMD timeout (TfdQueue hanged)

When that occurs, every single device on my network would drop off for about 30 seconds.  That issue goes away when I disable WMM on my router (but that causes other performance issue so I need it enabled).

2) The second issue is it would cause my laptop to completely freeze up every other day, and requires a forced shutdown by holding down the power button.  Here are the event logs when that occurs.

Critical 6/18/2017 9:20:30 PM Kernel-Power 41 (63)

Critical 6/16/2017 12:21:03 PM Kernel-Power 41 (63)

Critical 6/15/2017 12:12:48 AM Kernel-Power 41 (63)

Critical 6/14/2017 9:09:19 PM Kernel-Power 41 (63)

Critical 6/11/2017 5:35:06 PM Kernel-Power 41 (63)

The only workaround for the above issues is to changed HT Mode from "VHT Mode" to "HT Mode".  But that also limits my connection speed to 300Mbps (instead of the 866Mbps I can have with VHT Mode).

=================================================================================================================

So the next thing I did was downgrade the driver version back to the original version that came with the laptop:

7/14/2016

19.1.0.4

With this version, the 1st issue goes away (dropping my network during heavy traffic) but the 2nd issue remains (lockup issues).  Again, if I change the HT Mode from "VHT Mode" to "HT Mode", the issue goes away.

=================================================================================================================

I have spent a lot of time testing the different versions of drivers under different scenarios to arrive to the above findings.  Something definitely changed between version 19.1.0.4 and 19.51.1.1 that cause the wireless adapter to crash under heavy traffic and cause the 5007 - TX/CMD timeout error.  And the VHT Mode, when enabled, causes my laptop to freeze in both versions mentioned above.  The workaround for both versions is to downgrade to HT Mode, which is something I don't want to do as it lowers my connection speed.

As I mentioned in the beginning, I have already exchanged the laptop 4 times at Best Buy and the same issue remained, so it's definitely not a hardware issue, but a driver issue.

I have a NUC D54250WYKH with the Intel WiFi Bluetooth AC-7260 that appears to not be compatible with the Microsoft Designer Keyboard and Mouse - they don't always wake up.

Event viewer has messages like this: The local adapter does not support an important Low Energy controller state to support peripheral mode.  The minimum required supported state mask is 0x491f7fffff, got 0x1fffffff.  Low Energy peripheral role functionality will not be available.

Which NEWER Intel AC cards are compatible with D54250WYKH?

Hello everyone, I have a laptop using the wireless AC 3165 network card, and I have successfully updated it to the newest version, 19.51.5.3 (Driver date 8/3/2017), this has fixed many problems for me, but a few problems still linger. If anyone has any insight that would be appreciated.

Issues:

• WiFi performance stops and starts (without the WiFi disconnecting), ranging from 2MB/s to 25KB/s
• If anyone else is using WiFi actively, the entire WiFi network goes down, WiFi speeds drop to 0KB/s for everyone but wired internet connectivity stays unchanged.
  • Once I disconnect from the home WiFi network, everyone else's speeds shoot back up to normal

Fixes Tried:

• Reformatting my computer
• Uninstalling driver, reinstalling manually
• Unchecked "Allow computer to turn this device off to save power" in Device Manager
• Wireless Adapter Power Saving set to "Maximum Performance" in all power schemes
• Connecting to 2.4GHz/5GHz WiFi
• Resetting Wireless Router
• Two WLAN reports attached below, both show the network being disconnected by the driver
• Resetting TCP/IP by netsh int/winsock reset commands

Some Info about my setup:

• Laptop: Jumper EZBook 3 Plus
  • I've talked to others who have the same laptop I do, they have poor WiFi range, but nothing so severe as the entire WiFi network going down
• Router: D-Link DIR-810L Wireless AC
• 100MBPs down, 10 MBPs up cable internet
• Wireless driver U-APSD Support is disabled
• Wireless driver

I have suffering from Intel Wireless AC 7260 Adapter reset issues in a Gigabyte P35W v4 running Windows 10 Anniversary Update Edition with latest updates.

Wireless networking will disappear altogether randomly, I usually get a failure at least once a day.

The sequence of events is always the same in the system event log:

1.     2 x Event Source = NETwNb64, Event ID = 5007, (Description is not useful as the associated resource from the event log message is not correctly installed).

2.     1 x Event Source = NDIS, Event ID = 10400 (The network interface "Intel(R) Dual Band Wireless-AC 7260" has begun resetting).

3.     2 x Event Source = NETwNb64, Event ID = 5032, (Description is not useful as the associated resource from the event log message is not correctly installed).

4.     Repeat steps 2 & 3 six times.

5.     1 x Event Source = WLAN-AutoConfig, Event ID = 4003 (WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.  Code: 1 0xC 0x4)

6.     1 x Event Source = WLAN-AutoConfig, Event ID = 4003 (WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.  Code: 2 0xDEADDEED 0xEEEC)

At the end of this all wireless networking is unrecoverable, the wireless adapter appears disabled and will not re-enable in Network Connections.

This problem started happening about two months ago. I would not know the exact Intel Proset Wireless version of software the problem may have initially occurred with.

Since then I have tried various Intel Proset Wireless Versions 18.32, 18.33, 18.40.4 and19.20.3 which all produce the same issue.

I have also tried it without Proset software using Windows 10 to auto update the driver which gives me the WLAN driver version 18.33.5.1 (the one that ships with Proset 19.20.3).

The most significant issue I am aware of is the enablement of IPv6 on my home network router which will have occured about 2 months ago (don't know the exact timing).

I wonder if IPv6 in Windows 10 with these drivers is causing some kind of problem.

I have not experimented with the 'Allow the computer to turn off this device to save power' option yet. This is what I am moving on to for diagnosis.

Otherwise it will be get a replacement wireless USB adapter for the Laptop and disable the internal wireless adapter.

We have an issue with the latest intel wireless drivers (v19.71.1.1) and need to install a wireless driver from v19.20.3.  The current installer will not allow an older version to be installed (Wireless_v19.20.3_PROset64_Win10.exe).  Understandable, since the PROset would be v19.20.3.

What I need is a method to export the drivers from the exe "installer" and add them into the Windows 10 driver repository.  Windows 10 requires "signed" drivers so simply exporting the drivers from a Windows 10 device is not possible.  "PNPUtil" can be used if a "signed driver" set can be either exported or downloaded.

Knowns

--------------------------------------------

Windows 10 Enterprise (x64)

intel Dual Band Wireless-AC 8260

intel PROset64 v19.71.1.1

Drivers:  v19.71.1.1, v19.70.0.0, v19.60.0.0 (install from v19.71.1.1 EXE).

What I am currently doing is uninstalling all of v19.71.1.1, installing package v19.20.3.4, running the update from Microsoft, updates send the version back to v19.71.1.1, (or force the update from intel "Wireless_v19.71.1_PROset64_Win10.exe") do a driver rollback to v19.70.0.0, then force the driver to v19.20.3.4.  Note:  Drivers included in the v19.20.3 include:  v19.20.3.4 and v19.1.0.4).  At this point, since the PROset software is v19.71.1, Windows update is satisfied that the correct software and driver are correct, no Windows update, no change in driver version.

Sincerely,

Geoff Zieman

Senior Network Engineer

Digitz Computers - Raleigh, NC

...in site at Cardinal Gibbons High School

Hi,

I have been working on the implementation of 802.11k (along with 802.11v and 802.11r) in a Cisco wireless infrastructure. Our fleet is mainly Dell Latitude with intel wireless chipset 8260.

Running few tests and some packet captures, it seems that the Intel implementation of 802.11k is quite inefficient.

If the wireless clients do support 802.11k standard, trigger 802.11k reports from the WiFi infrastructure, it is done in a way that is inefficient and doesn't trigger a useful 802.11k report from the infrastructure.

The big gap missed out by the intel driver seems to reside in the 802.11k "neighbor report request" and the non specification of the SSID the client is on.

The consequence of this miss out is the WiFi Access Point replying an 802.11k "neighbor report response" of ANY nearby antennas on ANY SSID. Result being the very same Access Point (where the client is already on) sending a neighbor report of its other SSID (having the best signals). Hence making this feature (802.11k) completely useless.

A small improvement in the Intel driver (adding the specification of the SSID the neighbor report should report to) should make this 802.11k standard functional and add a big quality to the wireless driver.

I am happy to provide more details (packet captures...) or any help if required.

Infrastructure:

Dell Latitude using Intel Dual Band Wireless -AC 8260 (v19.50.0.11)

HP EliteBook using Intel Dual Band Wireless -AC 8260 (19.71.0.4)

Cisco Controller WLC 5500

Cisco Access Points 1142/3700/3800