I just bought a brand new HP pavilion with windows 10. (This is my second laptop. I returned the other because it had the same issue.) The wireless adapter (Intel Dual Band(R) AC-3165) will not connect to the internet. I have updated through HP and Device manager and windows update. It says the driver is up to date. I've checked intel site and it is compatible with windows 10. This was the factory wireless adapter and factory OS. I have searched the internet for solutions to this problem and I have tried everything including turning off the allow to turn this off to save power blah blah blah. This thing is also supposed to pick up both 2g and 5g networks I have both it is only picking up the 2g even though it has both checked in properties. There has to be a solution for this problem. I have now wasted 4 days of my life dealing with this. I have lost 8 hours of sleep because I had to babysit the laptop when I reset it back to factory settings in one attempt to try and fix the wireless adapter. (Only solution online is to revert back to windows 8,,, I cannot do this as windows 10 came loaded on this brand new laptop.) Please Please Please end my suffering otherwise I am done with HP, Dell and Intel. (My 10 year old laptop as well as every other device in my house has no problem connecting to my wireless router)
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