Hi all,
I'm using an Intel Dual Band Wireless-AC 7265 Bluetooth adapter and I have the latest bios and the latest drivers installed under Windows 10 64-bit Family, so everything is up to date. Laptop is HP Spectre x360 - 13-4138nf (ENERGY STAR)
I have bluetooth issues since the beginning. I need to reboot like 20 times before it finally appears "ON" in the control panel. I'm familiar with windows and drivers and I really tried every add/remove/update drivers combinations. Intel Wireless Bluetooth Version 18.1.1546.2 is installed but impossible to update the latest 19.00.1621 version : "An error has occured"
When I try the windows command "services.msc" , "Intel(R) Wireless Bluetooth(R) iBtSiva Service" is OFF and there is nothing I can do to put it "ON". How can I fix it please ? I need bluetooth to pair for music, game controller and for my logitech MX mouse (don't want to use the USB dongle)
Sorry for my english,
Best regards from Paris