Hi, I changed my WLAN device into AC7260 from N2230.
My laptop is HP Envy 15-j104ax, which is AMD processor.
I have heard that AMD processor has a compatibility problem with Intel WLAN device, but I don't think so.
First of all, my device' bluetooth is working well.
I can tether in bluetooth with my mobile, and even BT headset connected well.
However, Wi-Fi doesn't work.
In Control Panel, I can see Intel(R) Dual Band Wireless-AC 7260 with nothing error. (Pic1)
But, I cannot see MAC address in cmd -ipconfig (Pic2)
My wifi doesn't work, and No MAC Address.
I exchanged my ac7260 as same problem.
So, this device must be stable device.
* No problem with driver. I re-installed many times.
I'll attach the picture.
Thanks.
-------------------------- Picture 1 ---------------------------
-Network Adaptor
- Bluetooth Device (RFCOMM Protocol TDI)
- Bluetooth Device (Personal Area Network)
- Intel (R) Dual Band Wireless-AC 7260
-------------------------- Picture 2 ---------------------------
Ethernet Adaptor Bluetooth Network Connection
Media Status : Media Disconnected // Because I didn't connect any device now.
DNS Suffix :
Explanation : Bluetooth Device (PAN ; Personal Area Network)
MAC Address : D8-FC-...-68 // Bluetooth Works Well
Auto Config : Yes
Wireless LAN Adaptor Wi-Fi
Media Status : Media Disconnected // Not working
DNS Suffix :
Explanation : Intel(R) Dual Band Wireless-AC 7260
MAC Address : 00-00-...-00 // This is strange
Use DHCP : Yes
Auto Config : Yes
-------------------------- Picture 3 ---------------------------
Intel(R) Dual Band Wireless-AC 7260 Properties
General - Advanced - Driver - Details - Event - Resources - Power Management
Device Type : Network Adaptor
Manufacturer : Intel Corporation
Position : PCI Bus 5, Device 0, Function 0
Device Status
- Device is working properly.
-------------------------- Picture 4 ---------------------------
Intel(R) Dual Band Wireless-AC 7260 Properties
General - Advanced - Driver - Details - Event - Resources - Power Management
Driver Provider : Intel
Driver Date : 2014-12-08
Driver Version : 17.13.11.5
Digital Signiture : Microsoft Windows Hardware Compatibility
Driver Information (I)
Driver Update (P)
Driver Rollback (R) // Disabled
Disble (D)
Remove (U)
-------------------------- Picture 5 ---------------------------
Intel(R) Dual Band Wireless-AC 7260 Properties
General - Advanced - Driver - Details - Event - Resources - Power Management
Resources Configure(R):
- Memory Range : 0000........ - ...........
- IRQ : 0xFFF....... (-16)
Use Auto Configure (Checked) Change Settings (Disabled)
Crash Device : None
-------------------------- Picture END ---------------------------
Please, Help me..... Is there any way to use Wifi? Please.......